Monday, April 18, 2016

note 3 pro 2nd sim 4g problem

i have a problem about my 2nd sim. i have two sim card and both are belong to the same network carrier. 4g indication is only shown on 1st sim card. when i turn the prefered data sim card to 2nd sim, 2nd sim always on 2g connection even lte is prefered. i swaped the sim cards and 2nd sim still shows 2g conncetion, so the problem is not about sim cards or carrier.i checked that when i put the cellular network to manual mode instead of automatic and data is selected sim 1, 4g networks appear in the search list. when the sim card 2 is selected as data and search for network, only 2g networks appear in the list.

sim 1 4G sim 2 2G OK
sim 1 2G sim 2 4G Not OK. both sims work on 2G (or sim 1 is 3G, i can not see any indication on top )

i checked the *#*#4636#*#* testing mode and both prefered network types are selected the same "td-scdma, gsm/wcdma and LTE"

when i bought the mobile phone, i had not got such a problem like this. i made imei repair operation and my phone works like this after imei repairing. i also test my imei numbers on both sims and still the same.


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